Shipping & Returns
Thank you for shopping at Her Love Collections.
If you are not 100% satisfied with your purchase, we're here to help. Please contact me at siedah@herlove.co.
CUSTOMER SUPPORT
Customer Support is available 24/7 contact page. I will do my very best to respond to support emails within 24 hours.
SHIPPING TIMING
within 3-5 days in USA and CA after item is made.
Orders must be placed by 12pm EST to start processing on the same day. Processing time usually takes 1-2 business days.
Delivery times are based on orders placed between Monday – Friday. All orders ship Monday through Friday, excluding federal holidays within the United States.
SHIPPING COST
Shipping Cost is calculated based on your shipping address. Free Shipping on orders $75 and up.
LOCAL SHIPPING
if you live or near in the Albany, NY area I do deliver to your door on orders with a minimum purchase of $35 within 1-2 days after items are made.
HOW DO I TRACK MY ORDER?
I will send you the tracking number of the items you ordered via email.
RETURN POLICY
Our products can be returned within 30 days of the original purchase of the product.
To be eligible for a return, please make sure that:
- The products was purchased within the last 30 days.
- Products must be unsed with tag(s) and in new condition.
- You have the receipt, order confirmation or proof of purchase from www.herlove.co.
Products that do not meet these criteria will not be considered for return. You will have to send the product on our address and also you have to pay the shipping fee as well. Once we received the item after checking it if its meet the criteria that have been mentioned above. We will refund your money back.
EXCHANGE POLICY
Our products can be exchanged with the new ones you like. If you don't the like the item you ordered you can just send it back and get the new one. The above conditions will also be applied.
DAMAGED ITEMS
It happens, and if you receive a damaged product, please notify us immediately.
CONTACT US
If you have any questions about our returns and exchanges policy, please contact us at siedah@herlove.co.
Let customers speak for us
Very informative and helpful with many ideas and recommendations I will be using thank you...
I ordered for my sister in law & she absolutely loves them. Thank you so much
Chakra Balancing Intention Crystal Soy Candle 8 oz
Shopping on-line can be a hassle. I had some questions, and within minutes of messaging her she responded and was able to sort out my situation.
Not only is her product way beyond compare any mass production, you get the personal attention that makes your shopping experience lovely.
This is why supporting LOCAL business is so important to me. I promise, you will not be disappointed!
Sales went well at my last event. Palo Santo was a big hit!
People love them and they've been selling! Is it ok I mention you and your company? :) They were a big hit during the holiday.
Hey I started your book and I truly am amazed by it so far. Every page I’ve read made me emotional and allowed me to release as I was going with it. It’s like a self dairy where you can truly purge. It’s aligning with my journey as well. I appreciate you from the bottom of my heart ♥️ I’m grateful I have met you and I thank you for giving me your book. I’ll forever keep it with me 🥰
I got these at Christmas gifts and I am so excited! They smell amazing and they are so beautiful and inspired! Thank you!
I was introduced to Her Love at a Mind, Body, Soul Expo and have been in love ever since! Top notch customer service, very personable, and great products! Highly recommend!
This is a very very beautiful Magical Crystal Candle and I am more than happy with them! They feel good, look good, and came in perfect shape. I would very highly recommend this set!
one for display and one for actual use (burn). Impressed with longevity- a slow burn candle. I can tell this candle company puts quality time and effort into this product.
This candle is beautiful! The crystals were beautiful as well. Beautiful candles with vibrant colors and a light, pleasant scent (citrus & lavender) Purchased 2 - one for display and one for actual use (burn). Impressed with longevity- a slow burn candle. I can tell this candle company puts quality time and effort into this product.
This is a nice candle,. I had to cut them up and reposition the chakras on the correct colors. Other than that, great candle.
This is a nice candle, and it gave off a pleasant scent while burning. The chakra symbol sticker is out of order, as someone else mentioned. c
Our Promise: Handcrafted with Love
Every Her Love Collections candle is meticulously hand-poured with love and intention. We promise you an immersive sensory experience, a touch of elegance, and the transformative power of radiant moments.
Illuminate Your Space, Elevate Your Soul
Join us on this luminous journey where the glow of our Crystal Infusion Candles mirrors the radiant light within, and the essence of "I Am Love" becomes a guiding star on your spiritual odyssey.
With Light and Love,
Siedah, Her Love Collections 🌟🕯️
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